Shipping Policy

Thank you for shopping with Brightya! Below is everything you need to know about our shipping process.

1. Processing Time

  • Orders are processed within 1–3 business days.

  • We do not ship on weekends or public holidays.

  • During peak times, processing may take a little longer.

2. Shipping Times

  • Australia, United States, Canada, UK: 7–15 business days

  • Europe: 5–12 business days

  • Rest of the world: 10–20 business days

Note: Delivery times vary based on location and customs clearance.

3. Shipping Fees

  • Shipping costs are calculated at checkout.

  • We occasionally offer free shipping promotions — check brightya.shop for details.

4. Tracking
Once shipped, you’ll receive a confirmation email with a tracking number.

5. Customs, Duties & Taxes

  • Customers are responsible for all customs duties, taxes, and fees.

  • Brightya is not responsible for charges applied after shipment.

6. Delivery Issues
If your package is lost, delayed, or damaged, contact us at kinmansherice650@hotmail.com

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